A managed property should feel calmer to own. That means a system for rent, service charges, maintenance, inspections and communication — not a series of emergency calls.
Property management
For landlords and owners of residential or mixed-use property, we can take on the administration that sits between the asset and the occupier:
- tenant onboarding and tenancy records;
- rent invoicing, collection and arrears follow-up;
- routine inspections and condition reporting;
- repairs, contractors and procurement oversight;
- renewals, rent reviews and vacant possession;
- monthly or quarterly income and expenditure reporting.
Facility management
Larger buildings need coordination across services. We manage the routine and the planned work: cleaning, security, generator and utility systems, lifts, water, waste, grounds and reactive repairs. The aim is a safe, working property and a visible maintenance record.
- service-provider coordination and performance checks;
- planned preventive maintenance schedules;
- health, safety and statutory checks where applicable;
- utility and generator management;
- incident reporting and escalation.
Service-charge administration
Service charge is a trust exercise as much as an accounting one. We prepare the budget, apportion expenditure, issue demands, track receipts and report the actual position to the owners or residents.
- annual service-charge budgets and apportionment;
- demand notices and collection tracking;
- contractor and invoice review;
- reconciliation and year-end reporting;
- communication with residents and the owners' association.
Who it is for
Individual landlords
One or a small portfolio of flats, houses or serviced apartments where the owner wants the rent and repairs handled.
Estate developers
Handover of common facilities, service-charge structures and management of occupied phases.
Residents' associations
Budgeting, procurement and reporting support for shared estate services.
Corporate occupiers
Facility coordination for offices, branches and mixed-use premises.
Reporting
A management instruction should give the owner visibility. We agree the reporting format at the start: income, expenditure, arrears, works in progress and decisions needed. Photographs and invoices sit behind the numbers.
Scope first: not every property needs full facility management. We will recommend the level of service that matches the building, the occupiers and the owner's involvement.